Examination Appeal Process

The Examination Appeal Process allows candidates to formally request a review of their examination results. Appeals must be submitted within the specified timeframe and follow the outlined guidelines. This process ensures fairness, transparency, and accountability in the assessment system.

Examination Results Appeal Process

This process provides a guide on the steps of actions to be taken by anyone seeking a review of his/her examination results:

Application for appeal must be made in writing, addressed to the Group Head, Capacity Building & Certification and Standards Directorate. Such an application must be received within TWO (2) WEEKS of the release of the result and must be accompanied by evidence of payment of the prescribed Appeal Processing Fee.
The Directorate shall arrange for the paper(s) to be reviewed by another set of competent Examiner(s).
Candidates would be notified of the result of the review in writing not later than one (1) month from the date of release of the results.
Any candidate not satisfied with the response received shall make a formal appeal in writing to the Registrar/Chief Executive.
The Registrar/Chief Executive shall review the case and revert to the candidate.
A candidate who is not satisfied with the feedback from the Registrar’s Office may appeal to the Institute’s Governing Council.
The Governing Council’s Secretariat shall refer such an appeal to the Capacity Building & Certification Committee for consideration.
The Capacity Building & Certification Committee will consider the appeal and make a recommendation to the Governing Council.
The Governing Council will take a position on the matter, and the Directorate will convey the Council’s decision to the candidate.
All appeal processes related to the examination should be completed before the commencement of the next examination diet.

Appeal Processing Fee

Candidates requesting an appeal will be required to pay a non-refundable fee as may be prescribed by CIBN from time to time. Currently, the fee is set at ₦100,000.00 (One Hundred Thousand Naira only).

Penalties for Default

Any candidate who fails to follow the due process as stipulated in this Appeal Process shall be made to face the Investigating Panel of the Institute, after which the matter will be referred to the Disciplinary Committee for appropriate sanctions.

Issuance of Transcripts and Statements of Result

STATEMENT OF RESULT/LETTER OF COMPLETION

Students can download their Statement of Result/Letter of Completion online for a fee of Five Thousand Naira only (₦5,000). After making the payment, please follow the steps below to access and print your Statement of Result/Letter of Completion:

Log in to your account.
Navigate to "Accounts".
Click on "Payment History".
Locate the yellow banner beside the "Statement of Result Request" and click on it.
View your statement of results and proceed to print. You can also access and download your Letter of Completion on the same page if applicable.

Transcript:

Students can apply for their transcripts through any of the procedures stated below:

Online application and payment via the CIBN portal with your Membership details.
Payment via our Point of Sale (POS) Terminals (at the National Secretariat), Cheques/Drafts and via Electronic Transfers into the Institute’s accounts, which are listed below:

    
            Account Name: The Chartered Institute of Bankers of Nigeria (CIBN).
        
            S/N
            Account Type
            Bank
            Account Number
        
            1
            Current
            First Bank of Nigeria Ltd (FBN)
            2000 - 60 - 7939
        
            2
            Current
            Guaranty Trust Bank Plc (GTB)
            0000 - 84 - 6015
        
            3
            Current
            Access Bank Plc
            0019 - 39 - 5540
        
            4
            Current
            Zenith Bank Plc
            1011 - 01 - 6327
        
            Members' full names, membership numbers, and the purpose for which the payment is being made should be clearly stated on the payment

Account Name: The Chartered Institute of Bankers of Nigeria (CIBN).
1	Current	First Bank of Nigeria Ltd (FBN)	2000 - 60 - 7939
2	Current	Guaranty Trust Bank Plc (GTB)	0000 - 84 - 6015
3	Current	Access Bank Plc	0019 - 39 - 5540
4	Current	Zenith Bank Plc	1011 - 01 - 6327
Members' full names, membership numbers, and the purpose for which the payment is being made should be clearly stated on the payment

Students applying for their transcripts are to note that:

Transcripts issued by the Institute are ONLY addressed and sent to third-party institutions such as tertiary institutions and professional bodies, and not to the Member requesting.
The Transcript application (request) comes at a fee of ₦5,000 (Five Thousand Naira only) per destination address, and a soft copy will ONLY be produced at such a fee. Requesting a Hard Copy dispatch to the destination address (either Local or International) will attract additional fees, which will cover the prevailing cost of dispatching the transcript to the destination address (either Local or International) at the time of making such a request.
Soft copies of your transcript can only be sent to official email addresses of the third-party institutions (professional bodies and tertiary institutions) and not private email addresses bearing Yahoo, Gmail, Hotmail, etc.
Every request is treated as a singular and fresh application.
Kindly ensure that you are financially up to date in payment of your membership subscription, as requests for transcripts will only be treated upon confirmation that the Member has no outstanding payment for membership subscription to make.
Kindly make sure that the destination address (email or physical) you are providing is correct before stating it on the request form, as the details on the request form will be used in preparing the transcript.

The Chartered Institute
of Bankers of Nigeria

Examination Appeal Process

Examination Results Appeal Process

Appeal Processing Fee

Penalties for Default

Issuance of Transcripts and Statements of Result

STATEMENT OF RESULT/LETTER OF COMPLETION

Transcript:

Students applying for their transcripts are to note that:

Corporate Members

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Account Name: The Chartered Institute of Bankers of Nigeria (CIBN).
S/N	Account Type	Bank	Account Number
1	Current	First Bank of Nigeria Ltd (FBN)	2000 - 60 - 7939
2	Current	Guaranty Trust Bank Plc (GTB)	0000 - 84 - 6015
3	Current	Access Bank Plc	0019 - 39 - 5540
4	Current	Zenith Bank Plc	1011 - 01 - 6327
Members' full names, membership numbers, and the purpose for which the payment is being made should be clearly stated on the payment