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Competency Framework

Demonstrate commitment to professionalism by updating your knowledge and skills at a suitable pace.

Examination Results Appeal Process

This process provides a guide on the steps of actions to be taken by anyone seeking a review of his/her examination results:

Application for appeal must be made in writing, addressed to the Group Head, Capacity Building & Certification Division. Such application must be received within one (1) month of the release of result and must be accompanied with an evidence of payment of the prescribed Appeal Processing Fee.
The Capacity Building & Certification Division shall arrange for the paper(s) to be reviewed by competent Examiner(s).
Candidates would be notified of the result of the review in writing not later than one (1) month from the date of receipt of the application.
Any candidate not satisfied with the response received shall make a formal appeal in writing to the Registrar/Chief Executive.
The Registrar/Chief Executive shall review the case and revert to the candidate.
A candidate who is not satisfied with the feedback from the Registrar’s Office may appeal to the Institute’s Governing Council.
The Governing Council’s Secretariat shall refer such an appeal to the Capacity Building & Certification Committee for consideration.
The Capacity Building & Certification Committee would consider the appeal and make recommendation to the Governing Council.
The Governing Council will take a position on the matter and the Capacity Building & Certification Division will convey the Council’s decision to the candidate.

Appeal Processing Fee

Candidates making an appeal will be required to pay a non-refundable fee as may be prescribed by CIBN from time to time. The fee is currently put at Thirty-Five Thousand Naira Only (N35,000).

Penalties for Default

Any candidate who fails to follow the due process as stipulated in this Appeal Process shall be made to face the Investigating Panel of the Institute after which the matter will be referred to the Disciplinary Committee for appropriate sanctions.

Issuance of Transcripts and Statements of Result

Statement of Result:

Students can download statement of result online for a fee of Five Thousand Naira only (N5,000).

Transcript:

Students can apply for Transcript through any of the procedures stated below;

Online application and payment via the CIBN portal with your Membership details.

The Transcript fee per Application for local or International destination is Five Thousand Naira (N5,000) only. Every request would attract an extra charge for courier services which is based on the prevailing rate of dispatch at the time of the request
The modes of payment are as follows: Point of Sale (POS) Terminals (at the National Secretariat), Cheques/Drafts and via Electronic Transfers into the Institute’s accounts which are listed below:
Account Name: The Chartered Institute of Bankers of Nigeria (CIBN).
S/N Account Type Bank Account Number
1 Current First Bank of Nigeria Ltd (FBN) 2000 - 60 - 7939
2 Current Guaranty Trust Bank Plc (GTB) 0000 - 84 - 6015
3 Current Access Bank Plc 0019 - 39 - 5540
4 Current Zenith Bank Plc 1011 - 01 - 6327

Transcript:

Member’s full names, membership number and the purpose for which the payment is being made, should be clearly stated on the payment instrument.
After payment, the proof of payment/teller should be scanned to exams@cibng.org.

Students applying for transcript are to note that:

Transcripts will only be prepared on confirmation that he/she has no outstanding membership subscription.
Transcript will only be sent to the destination address after the applicable courier fees have been paid.
First application (excluding courier charge) for students who completed from year 2016 is free while subsequent requests would be at the prescribed fee.
A valid email address must be provided to receive status alerts on your request.
You can request for more than one transcript at the same time, however you will be charged per transcript request.
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